Befriending Service Administrator

19 May 2022
£7,280 - £19,240 / year

Job Description

About the employer:

Age UK Nottingham & Nottinghamshire employs over 100 members of staff in a variety of jobs including management, administration, customer service, Information and advice advisors, support workers and HR (to name just a few).

Our dedicated staff, along with over 300 volunteers, put their diverse skills, talents and passions to good use for the benefit of the older people of Nottingham and Nottinghamshire.

About the role:

This role is to provide administrative support to the Age UK Notts Befriending Service. The successful candidate will be an integral member of the team, supporting the effective running of this busy service and providing excellent customer service at all times.

The administrator will have responsibility for:

responding to telephone and email referrals and enquiries from service users, professionals, and volunteers.

undertaking regular follow up calls to service users and volunteers

ensuring all information systems are updated accurately and efficiently

supporting the administration of the Silver Pride group

providing information to support management reporting.

Hours of work:

14 hours per week

How to apply:


Employee benefits:

As an employee of Age UK Nottingham & Nottinghamshire you will be eligible for our attractive package which includes 24 days annual leave (Pro Rata), public holidays, flexible working and a 4% employer contribution pension (in line with auto-enrolment rules).