Commercial Support Officer

25 May 2022
£20,043 / year

Job Description

About the employer:

There has never been a better time to join Nottingham City Council. Known for inclusivity and innovation, we have also won a host of Employee Benefits Awards, are a leading employer of Apprentices and we are continually working around the clock to deliver high quality services for Nottingham’s citizens, visitors and investors.

Our aspiration is to make Nottingham a Great City, but to do this we need to be a Great Council, provide Great Services and recruit and develop a Great Workforce.

About the role:

To provide support for the wider contact centre where necessary, customer contact activities for Citizens; identifying the needs of those customers at first point of contact and then to address that need effectively and efficiently, or else by referring the customer to the appropriate department, partner or external organisation.

To undertake a range of administrative duties to support the Customer Services team, Commercial, and Business development officers.

You will be working in a fast paced environment where focus and attention to detail while under pressure are essential. 

Hours of work:

Full Time , Hours per week – 37

How to apply:

To apply please visit

Employee benefits:

Join an organisation that gives you extra – we will value your contributions, promote flexible and modern ways of working, will double your monthly pension contributions, offer a very generous 25-32 days holiday package each year (exclusive of public bank holidays and dependent on length of service) and give you the option to purchase up to 28 days additional holiday tax-free!