Service Administrator (Community Response Service)

25 January 2023
£10,400 / year

Job Description

Hours: 20 hours per week

Salary: £10,400 per annum

Based: Home Based (with some visits to the Nottingham office)   

Tenure: Fixed Term for 14 months

The “Community Response Service” is a new and innovative collaboration between Nottingham & Nottinghamshire Integrated Care System and Age UK Notts to improve the quality of care of older people in the community, keeping people safe and well at home across Bassetlaw, Nottingham City, and Nottinghamshire County.

We have an exciting opportunity for an enthusiastic and customer service orientated individual to deliver high-quality admin support. You will respond to enquiries and referrals, liaising with staff and volunteers by phone and email, and undertaking regular follow up calls to volunteers and citizens.

Do you have experience of the health and social care sector, and understand the issues facing our communities? Do you have a passion for excellent customer service? Do you have strong administration skills using a variety of digital platforms?

If you possess the relevant skills and experience, support our charity’s vision, and share our values, then we would love to hear from you.

As an employee of Age UK Nottingham & Nottinghamshire you will be eligible for our attractive package which includes 24 days annual leave (Pro Rata), public holidays, flexible working and a 4% employer contribution pension (in line with auto-enrolment rules).

How to Apply

For full details and to download an application pack, please visit our website at:

Alternatively, please contact our Human Resources department for an application pack by email or telephone 0115 859 9265.

The closing date for receipt of completed applications is Monday 30th January 2023 at 9am

Age UK Nottingham & Nottinghamshire promotes equality and diversity.

Registered Charity Number: 1067881