Macmillan Cancer Information Assistant

Job Description

Contract type & working pattern:- Permanent. Part time – 22.5 hours per week (3 x 7.5 hour days to be worked Monday – Friday. Working days to be discussed at Interview.)

Location: Queen’s Medical Centre and Nottingham City Hospital, Nottingham. NG7 2UH

Salary: £23,949 – £26,282 pro rata.

Are you looking for a rewarding and challenging career? Do you have a positive outlook, professional attitude and are you passionate about delivering compassionate and focused care to people living with cancer? If the answer is yes, then this may be the right job for you.

About the employer:

The Macmillan Information and Support Service at Nottingham University Hospitals NHS Trust is looking for three enthusiastic and highly motivated individuals to join our friendly and supportive team as Macmillan Cancer Information Assistants. This is a rare and exciting opportunity to become part of a specialist person-centered Service. The roles are based across Nottingham City Hospital and Queen’s Medical Centre, within our Macmillan Information and Support Centres.

If you are dedicated and highly motivated, able to work under your own initiative and have experience supporting people with long term conditions, this rewarding role within a leading Cancer Service could be the right role for you.

About the role:

As a Macmillan Cancer Information Assistant you will have direct contact with people affected by cancer, offering emotional, practical and financial information and support. You will work flexibly, being visible and accessible to those who access the Service.

You will play a key role in the day to day running of the Service, providing information and support. You will provide this support face to face, over the phone, via email, letter and text.

You will also manage the organisation of the Service’s comprehensive information database.

You will manage your own time and workload whilst being responsive to the needs of those who access the Service.

We are a small, friendly and supportive team and value each persons contribution to the Service. Join us and we will provide a comprehensive induction programme, including work shadowing, training and insight visits. We also fully support long term access to both in-house and external training. Clinical supervision is fully supported and in addition to this you will have regular support sessions with the team and your peers. We recognise that this can be an emotionally challenging role and we actively encourage access to wellbeing support sessions.

Your core hours will be 8.30am – 4.30pm 3 days a week, worked Monday – Friday. Working days can be discussed at interview.

You will be employed by Nottingham University Hospitals NHS Trust.

Detailed job description and main responsibilities

To assist the Macmillan Information and Support Service team to provide cancer information and support within the Macmillan Information and Support Centres.

To assist the Macmillan Information and Support Service team to deliver in-reach information and support to wards and departments at Nottingham University Hospitals NHS Trust.

To assist the Macmillan Information and Support Service team to deliver outreach information and support to support groups and via health and wellbeing events and cancer education programmes.

To work as a flexible member of the team, being visible and accessible to service users.

To assist the Macmillan Information and Support Service to improve the availability and accessibility of cancer information across Nottingham University Hospitals NHS Trust and beyond.

To assist in collecting and recording service user feedback in order to maintain standards and implement improvements.

To undertake administrative duties relating to the Macmillan Information and Support Service.