After the initial recruitment day, the enrolment day is on the 25th January, the course will start on 28th Janurary.

A Customer Service 10 day course, plus, pick one CPD certified certificate:

Food Hygiene

Manal Handling

Workplace First Aid

Paediatric First Aid

Covid 19 Essentials

Pest Control

Evironmental Awareness


Health & Safety in the workplace

You never get a second chance to make a first impression! Employers value excellent customer service skills above most other attributes when looking for a new employee. Understanding the essentials of supporting customers will give you an advantage in almost every job there is. This course is an ideal solution for those looking to start a career with new employability skills or access Further Education.

This course is designed and delivered by industry experts to provide you with the practical and technical skills that employers seek. The key topics that are covered include:

  • Building a relationship with Customers
  • Placing procedures in Customer Service
  • Working in Customer Service

At the end of the training course you will receive the following qualifications:

  • Level 1 Certificate in Introduction to Customer Service
  • Level 1 in Personal Development for Employability
  • 1 CPD certificate in your choice of the following:
    Food Hygiene, Manual Handling, Health & Safety in the Workplace, COVID 19 Essential, Workplace First Aid, Paediatric First Aid, COSHH, Pest Control or Environmental Awareness.


Your training will be delivered in an adult education setting using our virtual learning environment with daily lessons across Microsoft Teams


Training is fully funded if you are:
· Aged 16-19 and not in education or employment OR· Aged 19 and unemployed or earning less than £17,374.50/year.

To book your place on our unique course call now on:
0115 959 9544 or visit: WWW.CTSKILLS.CO.UK

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