|Employer||verified_user Art of Football
Unit 17, Sneinton Market, Nottingham NG1 1DU
|Hours||Monday to Friday 9-5|
|Role||Customer service assistant|
Kickstart vacancies are available for people aged 16-24 who are in receipt of Universal Credit.
Working in a small but expanding team in a vibrant design led environment. Art of Football is a local Nottingham company that is rapidly earning a national and international reputation.
Customer Service Officer
The successful applicant will be:
Point of customer contact for our website www.art-of-football.com
Dealing with email and social media questions and queries from customers
Dealing with customer phone calls
Dealing with returns, exchanges, refunds.
Dealing with complaints and compliments
Loading new product designs onto website.
Supporting production and dispatch team when required in busy periods
The successful applicant will be
Printing designs on t-shirts and other garments using the latest direct to garment digital technology
Supporting the print programme for wall art, both framed and unframed.
Packing and shipping customer orders
Sizing and uploading new designs from the design team ready for printing
Maintaining and cleaning equipment
Good basic IT skills.
Good communicator verbally and in writing
Hard working and a good team member.
An interest football is useful but not essential