Housing Aid Casework Supervisor

Job Description

Fixed term for an initial period of 12 months with the possibility of an extension 

The starting salary is £32,020 (Level One) rising to £33,820 (Level Two) on the first year anniversary, subject to satisfactory completion of a probation period (pro rata for part time workers).

About the employer:

Nottingham City Council is known for inclusivity and innovation, and we are continually working around the clock to deliver services for Nottingham’s citizens, visitors and investors. Our aspiration is to make Nottingham a Great City, but to do this we need to be a Great Council, provide Great Services and recruit and develop a Great Workforce.

About the role:

Nottingham City Council’s Statutory Homelessness Service is looking for enthusiastic applicants to join the Prevention & Assessment Team. The post holder is responsible for supporting the Prevention & Assessment Manager in matters of housing advice casework, helping to prevent homelessness and acting to ensure that the City Council fulfils its legal and safeguarding responsibilities to citizens in housing need or crisis. This will include supervising the work of the front line team in matters of; housing advice, homelessness prevention and deciding homelessness duties in accordance with the Housing Act 1996, Part 7 (as amended). 


  • Able to provide technical advice and case oversight to colleagues on a variety of homelessness issues.
  • Ability to supervise and positively support colleagues in a multidisciplinary team
  • Significant working Knowledge of Homelessness and associated legislation and able to advise colleagues and decide any duties owed to citizens for the Authority
  • Commitment to providing a high quality customer focussed service

For informal enquiries please contact Emma James, Email: emma.james@nottinghamcity.gov.uk Tel: 0115 8761116  

This post is subject to an Enhanced DBS check

Employee Benefits:

We will value your contributions, promote flexible and modern ways of working, will double your monthly pension contributions, offer a very generous 25-32 days holiday package each year (exclusive of public bank holidays and dependent on length of service) and give you the option to purchase up to 28 days additional holiday tax-free!