Apprentice Administration Assistant

15 May 2023
£181 - £181 / week

Job Description

Apply here instead of email:!/job/UK/Nottinghamshire/Nottingham/Nottingham_University_Hospitals_NHS_Trust/Maxillofacial/Maxillofacial-v5269619?_ts=998194

Job overview
Are you a self-motivated, hardworking and enthusiastic individual looking to take their first step in to an administration career in the NHS? If so, this apprenticeship post could be just what you are looking for.

We are excited to be able to offer an Administration apprenticeship opportunity working within the Oral & Maxillofacial Department based at the Queens Medical Centre Campus of Nottingham University Hospitals NHS Trust.

Main duties of the job
In addition to the below summary you need to familiarize yourself with full Job Description and Person Specification documents attached to this advert.

You will work alongside the team providing support in a range of duties including working on reception, answering telephone enquiries, booking patient appointments, sorting post, general filing, electronic scanning of documents and updating records as well as other general office duties. You will need good communications skills and will be supported to develop lots of new and current skills including; prioritisation, attention to detail, using your own initiative and the ability to work in a busy and fast paced environment.

Working for our organisation
Our values are: Caring and helpful; Safe and Vigilant for our patients and colleagues; Being Clinically Excellent and driving innovation to meet the needs of our patients; Using our Resources wisely whilst; Providing Quality products, services and experiences for staff and patients.

Detailed job description and main responsibilities
You will be a conscientious and enthusiastic team player with good organisational skills. You will need to be able to demonstrate a clear understanding of confidentiality issues, be well motivated and reliable. You will be able to understand and accurately convey verbal and written information and be able to remain calm under pressure. You will present a professional and polite attitude at all times. You will learn and develop skills using Microsoft Office and NHS systems.

This is a 13 month fixed term apprenticeship and you must be committed to work towards a level 2 or 3 Diploma in Business and Administration. As an employee we will be committed to ensuring that a structured plan is in place to support and enable you to complete your apprenticeship.

Person specification

Training & Qualifications
Essential criteria
Functional skills level 1 in English, Maths and ICT (or equivalent)
Desirable criteria
GCSE Grade C or above in English and Maths (or equivalent)

Desirable criteria
Previous experience of working within an administrative setting

Communication Skills
Essential criteria
Good communication skills
Demonstrates understanding of patient/client confidentiality

Analytical/Judgement Skills
Essential criteria
Ability to work in a non-discriminatory manner to ensure equal opportunities / work sensitively with a diverse group of people

Planning/Organisational Skills
Essential criteria
Good organisational skills