Employer Nottingham City Council
Salary National Minimum Wage
Hours 10am – 6:00pm and 1.30pm-9.30pm
Contract Fixed term
Type Job
Closing date 15/10/2021

This vacancy is a Kickstart vacancy and only available to those aged between 16-24 years and they must be in receipt of Universal Credit.

Job purpose

Nottingham Play and Youth Service supports children & young people and community groups across Nottingham in a broad range of programmes including health and wellbeing, risk of offending, barriers to employment or other training. We also support and encourage young people to have a voice on the issues that affect their lives.

You will work in a supported learning environment to develop the technical skills and knowledge which will assist you to acquire transferable skills to enable you to secure future employment.

Under the supervision of experienced staff, you will be expected to travel across the City to support the delivery of a range of activities & programmes delivered to Children & young people.


Principal duties and responsibilities


1) As directed, undertake a work programme to develop practical skills and knowledge of administrative, customer service and/or business support duties including:

    • Assist in the support and motivation of young people and their learning
    • Assist in the promotion of the programmes to young people
    • Assist in the administration tasks and social media associated with digital and face to face events
    • Assist in supporting young people to have a voice in decision-making where individuals take on responsibilities for themselves
    • To build relationships and relate well to young people to support their full involvement in a range of programmes


2) To support and assist colleagues and other professionals to assess risks and needs and implement plans to meet the individual needs of children and young people.

3) To take part in meetings, supervision, training and other events to assist with your development, as requested by your manager 

4) To undertake any other duties in line with your grade and capabilities, as required

5) Due to nature of the role, applicants will need to be 18 and over.


All staff are expected to maintain high standards of customer care in the context of the City council’s Core Values, to uphold the Equality and Diversity Policy and health and safety standards and to participate in training activities necessary to their post.


All staff are expected to abide by the obligations set out in the Information Security Policy, IT Acceptable Use Policy, and Code of Conduct, in order to uphold Nottingham City Council standards in relation to the creation, management, storage, and transmission of information. Information must be treated in confidence and only be used for the purposes for which it has been gathered and should not be shared except where authorised to do so. It must not be used for personal gain or benefit, nor should it be passed on to third parties who might use it in such a way. All staff are expected to uphold the City Council obligations in relation to current legislation including the Data Protection Act and Freedom of Information Act.


Knowledge, skills and ability:

Willing to learn and to take responsibility for own development

Able to follow instruction and learn new tasks

Able to work flexibly and as part of a team

Able to develop organisation skills and take responsibility for own workload


Technical Skills (to be developed as part of the placement):

Awareness of customer care practices and approaches

Able to use MS Office software packages to carry out basic tasks


Work to promote mutual respect and good relations:

A basic understanding of what Equality and Diversity means and how to act when at work when dealing with different needs of different customers.


Work Related Circumstances:

Willing to undertake a DBS check

Ability to work across the city