About the course

Level 2 Certificate in the Principles of Customer Service for Hospitality

In the hospitality sector, staff are often the forefront of the business and first impressions are vital. It is therefore important that those working in hospitality are highly professional. Understanding how to communicate effectively, the importance of teamwork and the importance of maintaining food hygiene is essential for staff in these roles


Achieve a nationally recognised Level 2 qualification Evidence your competency to employers

Further your personal and professional development Know about food allergy and intolerance requirements

Learn at a time that suits you without the need to attend college

What you will learn

Principles of Customer Service in the Hospitality Sector

Understand Effective Teamwork in the Hospitality Sector

Understand Legislation and Guidance Relevant to the Hospitality Sector

Understand Professional Personal Standards in the Hospitality Sector

Entry requirement

You must be claiming a State Benefits (JSA, Income Support, ESA or UC) and you must be 19 or older on 31st August 2020.

You must have been resident in the UK/EEA for the last 3 years.

Course delivery

This is a online course, where you can learn from the comfort of your own home with the support of a dedicated remote tutor.

Book now via JobSkilla to reserve your place!


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