About the course
Level 2 Certificate in the Principles of Customer Service for Hospitality
In the hospitality sector, staff are often the forefront of the business and first impressions are vital. It is therefore important that those working in hospitality are highly professional. Understanding how to communicate effectively, the importance of teamwork and the importance of maintaining food hygiene is essential for staff in these roles
Achieve a nationally recognised Level 2 qualification Evidence your competency to employers
Further your personal and professional development Know about food allergy and intolerance requirements
Learn at a time that suits you without the need to attend college
What you will learn
Principles of Customer Service in the Hospitality Sector
Understand Effective Teamwork in the Hospitality Sector
Understand Legislation and Guidance Relevant to the Hospitality Sector
Understand Professional Personal Standards in the Hospitality Sector
You must be claiming a State Benefits (JSA, Income Support, ESA or UC) and you must be 19 or older on 31st August 2020.
You must have been resident in the UK/EEA for the last 3 years.
This is a online course, where you can learn from the comfort of your own home with the support of a dedicated remote tutor.
Book now via JobSkilla to reserve your place!
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