Employer ROBIN HOOD'S DUNGEON LTD

7 FLYING HORSE WALK NOTTINGHAM , NG1 2HN
Salary National Minimum Wage
Hours 25 hours per week
Contract Fixed term
Type Job
Closing date 28/08/2021

16-24 year old through the new Government Kickstart Scheme.

The Kickstart Scheme is the creation of new 6-month job placements for young people (aged 16-24-years-old) who are currently on universal credit and at risk of long-term unemployment.

Robin Hood Dungeon is part of the Geek Retreat Franchise as Greek Retreat Nottingham in the city center offering Tabletop games, such as Dungeons & Dragons, Magic the Gathering, Yugioh, Board Games and geeky merchandise.  They are now looking for an E-commerce Sales assistant:

E-commerce Sales assistant to work alongside the account manager. We are looking for someone ready for a challenge and eager to develop themselves and their skill set.

Your focus will be split between learning and developing shop floor customer service and sales, and online ecommerce sales. Ensuring the website is up to date and passing trending products across ot the social media team to spread the word

Daily Tasks

E-commerce tasks:

  • Process invoices for online platforms
  • Helping to achieve online sales targets whilst optimising profit margins
  • Working closely with e-commerce and Marketing teams to create and implement content
  • Building a strong working relationship with other members of the sales and marketing teams
  • Maintaining product listings and live site content across the platform
  • Monitoring and responding to customer enquiries
  • Monitoring competitor activity to ensure that the platforms compete competitively in terms of pricing and performance

General Tasks:

  • Keeping track of sales.
  • Regular sales reports.
  • Attend regular marketing team meetings.
  • Attend meetings with clients to discuss sales and marketing strategies.
  • Follow trends in marketing.
  • Provide consistent customer satisfaction.
  • Offer suggestion on new lines and products based on sales experience

Skills and Experience

  • High-quality customer service and communication skills
  • Strong IT and Office document skills
  • Strong Task and time-management skills
  • Being creative and able to think outside the box
  • Persistence and reliance in decision making
  • Clear planning and organisational skills

Working Pattern

25 hours a week, to fit in and around - Monday to Friday 10am to 6pm – flexibility around those hours required.