Employer Quackers Limited

Quackers Limited The Lenton Centre Willoughby Street Lenton NG7 1RQ
Salary National Minimum Wage
Hours 25 hours per week
Contract Permanent
Type Job
Closing date 31/08/2021

Our swim school has over 400 pupils and also has classes for schools. We operate from 3 different pools, with the majority coming to our Lenton site. When all the pupils arrive, along with their parents or school teachers, the centre is very busy. In between lessons, there are also queries from new and existing customers.

This role will support a very busy organisation through: 

  • Preparing for lessons, ensuring all equipment is in good working order and available for the teachers to use, then packing away at the end of lessons 
  • Taking general enquiries while lessons are operating 
  • Taking payments for lessons and merchandise 
  • Answering calls 
  • Preparing registers for the teachers and carrying out general administrative duties using our management system 
  • Preparing letters and other communications to customers 
  • Updating noticeboards  

Essential skills, experience and qualifications:

Customer service skills 

Attention to detail and quality focused 

Excellent IT skills, good with Excel and Word 

Maths and English GCSE C or above 

This position is mostly late afternoon, evening and weekend work. 

Employability support available:

Interview skills 

Customer service training 

Till training 

IT systems training 

Safeguarding training 

Experience in leisure, community work and charity / social enterprise sectors 

Will be assigned a mentor / supervisor and receive monthly reviews against objectives 

Possibility to work towards level 1 teaching assistant qualification  

Interested? Apply now.